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ASK ABOUT OUR RENTAL BUNDLES! ORDER MORE & GET A DISCOUNT!
FREQUENTLY ASKED QUESTIONS
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Do you have an order minimum?For rentals we have a 3 hour minimum for all of our rentals. For balloons please visit the balloon installtions tab and the number listed under each picture "starting at ____" is the minimum.
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What is your cancellation policy?Refunds will be issued within 14 days from the time of request. Refunds will be considered as follows: -The Service Retainer is non-refundable. But it is transferable, you can move your event within 6 months of the scheduled event day. -Refunds requested more than 3 weeks to event: Total monies paid minus retainer. -Refunds requested less than 2 weeks to event: a maximum of 50% of the final total is refundable. -The final payment is issued 7 days before the event. No refund will be made within 7 days of event date. Again, this is transferable, you can move your event within 6 months of the scheduled event day.
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What areas do you service?We service all of San Diego County, Palm Springs, Orange County & Huntington Beach, and Los Angeles. We do travel and have done set ups in Las Vegas & Arizona. There is an additional fee for out of state travel.
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I have an emgerceny and need to cancel my event, what should i do?"Please refer to our cancellation policy. Our best recommendation is that you push your services, and we can accommodate an open date on our schedule.
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Can I change the date of my event after I've made the downpayment?As long as we are available on your new event date, we are flexible to date changes. You must get a confirmation of change sent by email to solidify the change as we cannot guarantee we are available for your new date.
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Do you have an order minimum?For rentals we have a 3 hour minimum for all of our rentals. For balloons please visit the balloon installtions tab and the number listed under each picture "starting at ____" is the minimum.
-
What is your cancellation policy?Refunds will be issued within 14 days from the time of request. Refunds will be considered as follows: -The Service Retainer is non-refundable. But it is transferable, you can move your event within 6 months of the scheduled event day. -Refunds requested more than 3 weeks to event: Total monies paid minus retainer. -Refunds requested less than 2 weeks to event: a maximum of 50% of the final total is refundable. -The final payment is issued 7 days before the event. No refund will be made within 7 days of event date. Again, this is transferable, you can move your event within 6 months of the scheduled event day.
-
What areas do you service?We service all of San Diego County, Palm Springs, Orange County & Huntington Beach, and Los Angeles. We do travel and have done set ups in Las Vegas & Arizona. There is an additional fee for out of state travel.
-
I have an emgerceny and need to cancel my event, what should i do?"Please refer to our cancellation policy. Our best recommendation is that you push your services, and we can accommodate an open date on our schedule.
-
Can I change the date of my event after I've made the downpayment?As long as we are available on your new event date, we are flexible to date changes. You must get a confirmation of change sent by email to solidify the change as we cannot guarantee we are available for your new date.
-
Do you have an order minimum?For rentals we have a 3 hour minimum for all of our rentals. For balloons please visit the balloon installtions tab and the number listed under each picture "starting at ____" is the minimum.
-
What is your cancellation policy?Refunds will be issued within 14 days from the time of request. Refunds will be considered as follows: -The Service Retainer is non-refundable. But it is transferable, you can move your event within 6 months of the scheduled event day. -Refunds requested more than 3 weeks to event: Total monies paid minus retainer. -Refunds requested less than 2 weeks to event: a maximum of 50% of the final total is refundable. -The final payment is issued 7 days before the event. No refund will be made within 7 days of event date. Again, this is transferable, you can move your event within 6 months of the scheduled event day.
-
What areas do you service?We service all of San Diego County, Palm Springs, Orange County & Huntington Beach, and Los Angeles. We do travel and have done set ups in Las Vegas & Arizona. There is an additional fee for out of state travel.
-
I have an emgerceny and need to cancel my event, what should i do?"Please refer to our cancellation policy. Our best recommendation is that you push your services, and we can accommodate an open date on our schedule.
-
Can I change the date of my event after I've made the downpayment?As long as we are available on your new event date, we are flexible to date changes. You must get a confirmation of change sent by email to solidify the change as we cannot guarantee we are available for your new date.
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